Terms of service

Terms of Service

Last updated: 25 June 2026

1. Scope

These Terms of Service govern access to and use of the website The Visual Game, available at thevisualgame.com.

They apply to all visitors, users and customers browsing the website.

Purchases made on the website are governed by our Terms and Conditions of Sale, which apply in addition to these Terms of Service.

2. Website operator

The website is operated by:

The Visual Game / NovioH
Email: contact@thevisualgame.com
Phone: +33 7 63 61 01 79
Postal address: 288 rue d’Épinay, 95170 Deuil-la-Barre, France

3. Use of the website

By accessing or using the website, you agree to use it lawfully, respectfully and only for personal, non-commercial purposes, unless we have given prior written permission.

You must not use the website in any way that could damage, disable, overload or impair the website, interfere with its security, or affect other users’ ability to access it.

4. Customer account

If customer accounts are available, you are responsible for keeping your login details confidential and for all activity carried out through your account.

You must provide accurate and up-to-date information when creating an account or placing an order.

We may suspend or restrict access to an account if we reasonably believe that it is being used fraudulently, unlawfully or in breach of these Terms of Service.

5. Intellectual property

All content available on the website, including artwork, visuals, illustrations, designs, logos, product images, text, layout, branding and creative concepts, is protected by intellectual property rights.

Unless expressly authorized in writing, you may not copy, reproduce, modify, distribute, sell, exploit, scrape, download, reuse or create derivative works from any content available on the website.

Purchasing a product does not transfer any intellectual property rights in the artwork or designs.

6. Independent creative project

The Visual Game is an independent creative project.

Nothing on the website should be understood as suggesting that The Visual Game is officially affiliated with, endorsed by, sponsored by or connected to any football federation, international tournament organizer, sports governing body, club, player, sponsor or official event.

All artwork is original and created as independent football-inspired visual work.

7. Product and website information

We make reasonable efforts to keep the website accurate and up to date.

However, we do not guarantee that all product descriptions, images, colors, availability, prices or other content will always be error-free, complete or current.

Colors may vary depending on the user’s screen, device settings and display conditions.

If we identify an error, we may correct it, update the information, cancel an affected order where legally permitted, or contact the customer to offer an appropriate solution.

8. Prohibited uses

You must not use the website:

for any unlawful, fraudulent or harmful purpose;
to infringe intellectual property rights or other rights;
to upload or transmit malicious code, viruses or harmful software;
to scrape, copy or extract content without authorization;
to interfere with the operation or security of the website;
to impersonate another person or provide false information;
to harass, abuse, threaten or harm others;
to attempt unauthorized access to any part of the website or related systems.

We reserve the right to restrict access to the website if these rules are breached.

9. Third-party services and links

The website may include links to third-party websites, tools, payment providers, delivery services or applications.

These third-party services are operated by independent providers and are subject to their own terms and privacy policies.

We are not responsible for the content, availability, security, accuracy or practices of third-party websites or services.

10. Personal data

The collection and processing of personal data are governed by our Privacy Policy.

By using the website, you acknowledge that personal data may be processed in accordance with that policy and applicable law.

11. Website availability

We aim to keep the website available and secure, but we do not guarantee uninterrupted, error-free or permanent access.

Access may be temporarily suspended or limited for maintenance, updates, technical issues, security reasons or events outside our control.

12. Limitation of liability for website use

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental or consequential damages resulting from use of the website, inability to access the website, technical issues, third-party services or unauthorized use of the website.

Nothing in these Terms of Service limits any mandatory consumer rights or legal guarantees that cannot be excluded under applicable law.

13. Changes to these Terms of Service

We may update these Terms of Service from time to time.

The updated version will be published on the website with a revised update date.

Continued use of the website after publication of the updated Terms of Service means that the user accepts the updated version.

14. Governing law

These Terms of Service are governed by French law, without prejudice to any mandatory consumer protection rights that may apply in the customer’s country of residence.